When selecting a new provider for your coffee machines, it’s important to thoroughly evaluate and confirm that the supplier is a suitable match for your business.
- Have you seen the coffee machine in person?
- Do they have a physical store location?
- Are they an authorized distributor or individual importers sourcing from various places?
- How long have they been in business?
- Are they professional and knowledgeable about coffee machines?
- Does the supplier have a service center?
- Does the supplier have backup machine service?
- Does the supplier have available spare parts?
- What brand do they represent and what is the origin of the brand?
- What is the market feedback regarding the machines that the supplier is offering?
- Are you comfortable dealing with the supplier?
- Does the supplier offer proper warranty and after-sale service?